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TERMS & CONDITIONS

CUSTOMER CARE

FOCC offers consultancy and repair services for coffee businesses, along with strategies for restaurant businesses, cultural and environmental revision for business improvement, and a shop for equipment and accessories. Our Customer Care section is dedicated to providing comprehensive support and guidance to our clients. We prioritize building trust and ensuring our customers can engage with confidence in our services. For any queries, our team is readily available for assistance.

WHOLESALE INQUIRIES

FOCC welcomes wholesale inquiries from retailers interested in selling our top-quality products. Our focus is on providing clear and detailed information to potential partners, enabling them to seamlessly promote our offerings and elevate their business. We are committed to fostering strong relationships within our network of retailers.

PRIVACY & SAFETY

At FOCC, we hold the privacy and safety of our customers in the highest regard. We are transparent about the utilization, storage, and protection of personal information. Our policies encompass the use of secure payment verification methods, data collection practices, and communication protocols post-purchase. We believe in fostering trust through clear and accurate policies to nurture lasting customer relationships.

PAYMENT METHODS

- Credit / Debit Cards
- PayPal
- Offline Payments

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